Mr. Rooter Plumbing of Sioux Falls
Review Summary
- Positive:
- Brian Howard is consistently praised for his professionalism, expertise, thoroughness, efficiency, and respect for customers' homes. He is highly recommended for various plumbing tasks, including hot water heater replacement, sink remodels, and general plumbing repairs.
- Nick is also commended for his work, including hot water heater installations and addressing urgent issues.
- RJ Cook and Miguel provided excellent customer service and problem-solving.
- Mr. Rooter is praised for quick response times, transparent pricing, and leaving work areas clean.
- Negative:
- One customer's initial problem (air in water lines) remained unresolved after a water heater replacement, leading to dissatisfaction and financial strain.

Reviews
View All on Google4.8
(543 reviews)
Kenny
When I found myself in need of a plumber, I had no idea I was about to encounter the best in the business. Brian Howard arrived promptly, bringing with him an air of professionalism and confidence that immediately put me at ease. From the moment he stepped through my door, it was clear that Brian takes his craft seriously, and it shows in every aspect of his work. Faced with a malfunctioning hot water heater, Brian didn’t just jump into the job blindly. Instead, he conducted a thorough assessment, explaining the issue in a way that was easy for me to understand without ever being condescending. His expertise shone through as he outlined my options, and once we decided on replacement, he got to work with remarkable efficiency. The entire process was seamless, and before I knew it, my hot water was back in action, better than ever! What truly sets Brian apart is his dedication to excellence. He didn’t cut corners, didn’t rush, and left my home spotless, as if he’d never been there, except, of course, for the perfectly installed hot water heater now humming away. His professionalism, skill, and genuine care for his customers have earned him a permanent spot as my go-to plumber. If you’re looking for someone who will treat your home with respect, solve your plumbing woes with precision, and leave you feeling confident in the quality of the work, Brian Howard is your man. I can’t recommend him highly enough, truly a five-star experience!
Tammy Johnston
November 15, 2024
RJ Cook and Miguel did a really great job our questions and solving our problem. I feel like their customer service was extraordinary and they did a fabulous job solving the issue. I appreciate the fact that they did what they could to save us money and keep the water on. I would highly recommend, these two people for any job. I give them a A Give them a Give them an A plus!! I unfortunately have to update my review. My original reason for calling Mr Rooter is unresolved. Every faucet in my house sinks and showers have air in the lines. I did not have this problem before they replaced my water heater in August. I am trying to sell my house and this issue is causing potential buyers to walk away. I am grateful they found the main valve issue and the technicians were wonderful but the problem I called about is still an issue!. I just need my original plumbing fixed. I’ve already spent $600 + on this issue and cannot afford to spend anymore. I can’t afford to call back. Nick has done a fabulous job today! I hope and pray the air in the lines issue doesn’t come back!!
vanessa gosselin
November 7, 2024
We had Brian Howard work on our sink remodel and a few other small projects. He was amazing! The estimate process a few days before was super easy and then when install day came it was also super easy and smooth! Would highly recommend Brian with Mr Rooter of Sioux Falls!
Mikel Finch